What should I expect on my first visit?

Your first cleaning appointment will include a walkthrough of your home, during which we identify and prioritize areas requiring special attention.

Do I need to be home during the cleaning?

No, you do not need to be home during the cleaning. You can provide us with instructions for entering your home if you won't be there.

Do I need to provide cleaning supplies or equipment?

No, our cleaners bring all the necessary supplies and equipment to perform the job.

What if I am not satisfied with the service?

We offer a 100% satisfaction guarantee. If you’re not satisfied with our service, please contact us within 24 hours, and we will make it right.

Can I request special cleaning tasks?

Yes, you can request special cleaning tasks. Let us know your preferences when booking, and we will do our best to accommodate them.

Do you offer recurring cleaning services?

Yes, we offer weekly, bi-weekly, and monthly recurring cleaning services to help maintain the cleanliness of your home.

How do I pay for my cleaning?

We accept payment by credit or debit card. You can set up automatic payments or pay after each cleaning appointment.

What happens if something gets broken?

In the rare event that something is damaged, please notify us within 24 hours. We are fully insured and will resolve the issue as quickly as possible.

Can I reschedule or cancel an appointment?

Yes, you can reschedule or cancel an appointment by contacting us at least 48 hours in advance.

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