What should I expect on my first visit?

Your first cleaning appointment will include a walkthrough of your home, during which we identify and prioritize areas requiring special attention.

Do I need to be home during the cleaning?

No, you do not need to be home during the cleaning. You can provide us with instructions for entering your home if you won't be there.

Do I need to provide cleaning supplies or equipment?

No, our cleaners bring all the necessary supplies and equipment to perform the job.

What if I am not satisfied with the service?

We offer a 100% satisfaction guarantee. If you’re not satisfied with our service, please contact us within 24 hours, and we will make it right.

Can I request special cleaning tasks?

Yes, you can request special cleaning tasks. Let us know your preferences when booking, and we will do our best to accommodate them.

Do you offer recurring cleaning services?

Yes, we offer weekly, bi-weekly, and monthly recurring cleaning services to help maintain the cleanliness of your home.

How do I pay for my cleaning?

We accept payment by credit or debit card. You can set up automatic payments or pay after each cleaning appointment.

What happens if something gets broken?

In the rare event that something is damaged, please notify us within 24 hours. We are fully insured and will resolve the issue as quickly as possible.

Can I reschedule or cancel an appointment?

Yes, you can reschedule or cancel an appointment by contacting us at least 48 hours in advance.

100% Clean Guarantee

Sunrise Maids prides itself on Our 100% Clean Guarantee.

What this means for you

At Sunrise Maids, your satisfaction is our top priority. We take pride in delivering professional cleaning services that meet and exceed your expectations. That’s why we offer our exclusive 100% Clean Guarantee.

If you happen to notice anything that was missed or not done to your satisfaction listed on our cleaning checklist, simply reach out to us within 24 hours of the cleaning.

We value your feedback and want to ensure your complete happiness with our service. We will promptly schedule a return visit to your home at no additional cost and make sure that any and all items on our cleaning checklist are addressed to perfection. It’s our way of making things right and ensuring that you’re completely satisfied with the results.

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QUESTIONS?

Who is cleaning my home?

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Do I need to provide anything?

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Can we have the same cleaner?

Simply fill out our 60 second form and get a quote on your screen immediagely!

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We understand that sometimes small oversights can occur, and we’re committed to rectifying them promptly. Our goal is to provide you with a hassle-free cleaning experience and a home that sparkles with cleanliness. With our 100% Clean Guarantee, you can have peace of mind knowing that we stand behind the quality of our work and are dedicated to your satisfaction.

Choose Sunrise Maids for a cleaning service that goes above and beyond to meet your needs. We are committed to delivering exceptional results, and our 100% Clean Guarantee is just one way we demonstrate our commitment to your satisfaction. Contact us today to schedule your next cleaning and experience the difference of our customer-focused approach.

100% Clean Guarantee

What this means for you

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